I'm just wondering if it is mandatory that you must be rude in order to work here: I was waiting for the office to open, an employee told me that they did not open until 7 (it was 0650) then asked if I had an appointment; when I told her that I did not she said "We're appointment only"; when I then stated that I was having difficulty making one, she stated "We're booked 2- 4 weeks out" while walking away from me. Would it have been too complicated to state "If you'd like to wait until we open at 7, I'll help you make an appointment"? I have a job, I'm not available to run around all day, location to location, hoping to luck out. Sigh. Ridiculous