Terrible service! I tried once before and I thought it might be a fluke. Went back today and the service was even worse.
I walked in and sat down at the only available table. The waitress dropped off the menu without ever looking at me. When she walked-by 5 minutes later, I tried to flag her down and she literally looked the other way. It was 5 more minutes before she returned to take my order...the #17 chicken and Pho, plus an ice tea. I wasn't happy to wait 10 minutes just to place an order, but I let that slide.
A couple minutes later she returned to tell me to switch to another table in the back corner. I thought that was a bit rude to inconvenience a customer like that, but again I let it slide. I complied with her request.
Unfortunately, I didn't realize that she had asked me to move to an unclean table. There were spills all over the table. I wiped the spilled Pho and hot sauce down with napkins. When the waitress brought me an ice water and hot tea (not what I had ordered) a few minutes later, she never bothered to clean up the mess.
Eventually, my Pho was dropped off at my table. The waitress never made eye contact and scurried away before I could ask for anything. The bean sprouts looked like they hadn't been washed (still some caked-on soil). When I went to grab a soup spoon from the stack on the table, they were filthy and covered in oil and dust. I seriously don't know how the place manages to pass health inspections.
The waitress never did come back to my table to offer me a refill or to ask how the meal was (and of course never came to clean up the table).
Needless to say, I didn't give a tip (I don't even think I should have been charged for the horrible meal experience).