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| - I want to give this place a better review, and in all fairness I'm only reviewing the butter tarts, as this is all I've had here.
First off, the staff here are great. The bakery counter is a relatively small space, and somewhat separate from the rest of the business (they also have a restaurant space), but the staff are attentive, and are helpful making suggestions.
I was also fine with the prices. The butter tarts are not cheap, but considering they have a lot packed into them (just feel the weight in comparison to other butter tarts you've had!), and they've been voted best butter tart many times over, I expected to pay what I did.
With all that though, I honestly didn't think the tarts were great. Nor did I experience consistency with them. In the 4 visits I've made here over the last few months, the first two times I found the tarts to be amazing. Great taste, and perfect consistency. The last two times though, the tarts have been a runny mess. The first time I took a bite, and the whole tart collapsed in my hand. It ended up just being a gooey, runny, albeit tasty pile of stuff on my plate. I was ready to chalk that up to an off day, but when I went back again recently to try again, I was disappointed again. One bite, and most of the filling ran all over my hand and the plate. I don't mind a bit of flow to the filling, but this came out like water.
The three stars are for the staff and for the delicious taste of the tarts. I'm hoping they improve the filling consistency before I go and try them again
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