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| - After Flemings next door decided to close early before their posted hours and one of their employees rudely noticed us through the locked door, turned and walked away, well... my wife and I were going to head back to Westgate where we normally hang out and celebrate our anniversary at another place known for brewing their own beers. Being outrageously hungry and bored with their menu, we decided to give BJ's a try, and I'm glad we did.
First of all, the BJ's menu is an employee manual. Loan document folder. Car manual. The thing is huge, and completely disorganized, and flipping through, I became frustrated at the randomness. I sort of loved and hated it at the same time. On the other hand, there's something for absolutely everybody in that massive encyclopedia of options, and it's unlikely that even the most ardent of loyal customers will get bored with the selection. So... +1 on that one, because we'll probably be back a few times.
The deep dish pizza is about the closest thing I've had since leaving southside Chicago quite a number of years ago. The BJ's special deep dish nailed it! Deep dish pizza is a favorite of mine.
If that wasn't enough, they had Wyders Pear Cider on tap, which I haven't had since my San Diego days. It's like my two favorite things in one spot. We really enjoyed ourselves. My wife ordered the chocolate chip cookie pan ice cream thing - wow, what a desert.
Two things kept this from being a 5-star. The "It's that drink" drink special tasted awful. It was like cough syrup, and it doesn't mix. I expected a lot more, and that drink didn't deliver. I don't send back drinks as an absolute rule, but I'm confident that if I did at BJ's (unlike some restaurants), my replacement drink would have been treated respectfully. Still, we just don't send drinks back. Ever.
The other lost half-star was because the prices were pretty hefty. We had an appetizer of avocado something-or-others, pizza, dessert and 3 drinks that came up to almost $100 inc tax and tip. It just seems like a lot of money for a meal. But we left stuffed, and with leftovers for the next day.
The staff was great. They really worked together. Rather than "this is my section" type of servers, everyone seemed to genuinely work together and check on the customers. Having worked as a server for a number of years, this dynamic was both unusual and impressive for a diverse group of people. Loved watching it. Loved watching people get along. Class act! And everybody, bar none, was professional from the hostess, to the waitress, supervisor, manager and everyone else.
I also notice that management actively reviews and listens to customers. It shows. Your staff aims to please, and it shows that you're actively involved. Nice to see!
We dined on June 26.
Thank you for the great experience!
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