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  • I called Rainforest Plumbing & Air about my garbage disposal not working, and dishwasher not draining. Unfortunately my husband dealt with the techs that showed up, so I couldn't do anything about their idiotic behavior. Antonio showed up, assessed the disposal, and said he had to get parts to replace it. 2 hours later he came back with the parts. Why it took 2 hours we're not sure. He replaced the disposal, then moved on to the dishwasher, which wasn't draining. He said he didn't know why it was not draining, wrote "dishwasher draining good" on the invoice, and left. When I questioned my husband as to why he wrote it was draining "good," if it wasn't, he didn't know. He said that Antonio did call later to say it had been written in error. Unfortunately, though, if it's in writing it's what happened. My husband and I decided to get a new dishwasher and were about to have it installed, when the guy installing that (not from Rainforest Plumbing and Air, but from American Home Services) asked if we had recently had a disposal replaced. I said yes, and he found that the geniuses at Rainforest had not removed a plastic piece in the disposal, which blocked the dishwasher from draining. This gentleman removed the piece an the dishwasher worked perfectly. I would NEVER call Rainforest again. They sent people who were unprofessional, sneaky, untrained, and way too expensive for the quality of work actually done.
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