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  • Terrible service. Spent the better part of Saturday researching the exterior door options for our home (they had a 15% off sale) but could find no one that knew anything about the products or installation. Was booked for a consultation only to be told by that person that they did not install the type of door we had chosen, even though 3 different HD staff told us they did. Staff was very unapologetic and patronizing, told me I could not speak with the store manager (Leslie Reagan) as "she is always in meetings", general customer service line was no help either. Total waste of time, I would not shop there again, would rather drive another 5 mins down the road to the Lowe's (see my Lowe's Pickering review) Do yourself a favour and do the same, unless you are a contractor and know exactly what you are looking for and do not need any assistance or installation services.
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