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  • Jordan, a customer service specialist, was extremely helpful and nice in making keys. He was chatty and friendly--two qualities I appreciate in a customer service setting. I stopped him, asking him where I could get keys made, even as he was doing something else, and he wasn't irritated (even though he could have been). I have been here several other times as well, and each time it's a more pleasant experience than I would have expected. It's sort of out of the way for most Hendersonites, but I recommend it for a big-box hardware store.
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