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  • I have been coming for over ten years and the past couple of years the service is ok but seeing other customers receiving service was neglected. If it were me I would've gotten up and walked out. There was a couple sitting across from me waiting for their food almost 30 minutes and not getting their drinks refreshed every so often. My server was training a newbie but she was focused on a large group and my server was very nice refreshing my drink as usual. It was my birthday and I got my pancakes and bacon fine but I had to wait a little for the SF syrup I requested. There are different servers here now but it seems there is only maybe one or two cooks back there so I could tell the food was a little backed up. I'm not complaining that I got my bacon and iced tea free along with my pancakes, I just felt bad for the couple sitting across from me still waiting....I was finished with my meal in less than an hour. I hope other patrons didn't have to wait as long as they did. Too many servers walking around....not enough cooks to serve the customers, food good. Sad!
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