Albert frankly does not understand customer service and has a lousy attitude toward his customers. When you make a commitment to have a dress ready on time for a wedding, you do it. His answer, "I have a lot of customers, not just you!". " When I told him "I would take my business elsewhere next time ", He proceeded to look up my customer history so he could tell me that "I don't give him enough business to matter anyway". I guess the customer does not matter at Natural Cleaners. Please avoid this business at all costs!!!!!!!!