I just had my first au Bon pain two days ago that my BF brought me to the office and it was amazing. I LOVE the smocked salmon bagel. Today I went get some breakfast to this store. It was EMPTY! They have a few bread, muffin left on the shelf. I went to the counter to get a smocked salmon and they were out of the onion bagel. So they asked me if they could use plain bagel, then I realize behind the glass shelf they only had 2 kinds bagel and I think it was like two of each. But I said yes cz I believed their brand name, besides it won't make a huge difference. The lady after me was asking for a wheat bagel and they didn't at it either. But, it was 9am in the morning, how could you out of every kind of bagel at this time? And I believe it is a store claim that they serve all day breakfast! Anyway, I have nothing to complain about the service, the stuffs were nice and friendly. after came back to my office, I was so excited to have my breakfast since I can still remember how good it was last time I had it. OMY, it was HARD when I started to eat! The bagel was just simply over toasted! I had to be really careful to bite it slowly and take small bites because it was just that hard. The cream cheese and salmon were still good, give it that were made in their factory. The store stuff only need to toast the bagel and put them together. I guess that was very hard to do. I will not go back to this store ever. Maybe the EQT building store. That is where my first bagel came from.