I've been going to zabas for a while now and I absolute LOVE the food! Today I decided to head over after the gym and I ordered a burrito that was $13. In the middle of my burrito I noticed a hair sticking out. I pulled it out thinking it would just be a small piece but it was a full length piece of hair. Instead of asking for a refund, I asked if I could get something in replacement. (The girl gave me a really rude look and asked if I pulled the hair out as if I was lying, but that's beside the point) I got steak fries. Once again, there was a hair in my steak fries. A little bit shorter than the one before, but a hair nonetheless. I wasn't able to finish any of my food because I was disgusted.
Maybe they should enforce wearing hair nets instead of just hats.