I took my cat to this vet for the first time last month. My cat was very scared and Dr. Alber was great with him! He was was attentive and did a thorough exam. The vet tech was also great with my cat. Dr. Alber even did an aspiration of a lump for free. There was an issue with the lab results, but the office assistant and Dr. Alber were very apologetic and professional. I will be bringing my cat back to this office.