Friday afternoon I hear weird grating noises when I turn tight, and some vibration in the steering. It is 3:30 and most folks are heading home for a weekend. The extremely nice Aminda at Avenue Nissan is concerned for my safety - and very sweetly says that if I can get up to them by 4:15, someone will give it a quick check. I go there, Rick has it up on the hoist right away - and knocks off the thick congealed ice that was frozen onto a wheel hub and causing the weird sounds. BUT he doesn;'t stop there, and within 5 mins is showing me play in both front wheels showing problems with ball joints and another part. Could have resulted in disaster if it hadn't been attended to. Sure it's a $1200+ job, which I hate - who wouldn't? - but I want my friends and I to be alive! So HUGE kudos to a very professional operation.