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  • I was visiting a friend on the West Side of Cleveland when we decided we wanted some Mexican or Tex-Mex for dinner. My friend said he had driven by "some mexican place" many times and wanted to finally try it. So we went there and... well, I have no idea what the food tastes like. Atmosphere seemed fine. Prices were more than standard junk Mexican food, but it seems the food here is a notch above standard fare. Well, the cashier who takes the order did not know what was on the Tamale Pie (which was the special and it's not on the menu) and deferred to Antonio. Turns out Antonio lacks all people skills and was incredibly unprofessional and rude. I asked another question about the huevos rancheros and received an even ruder response. Oh, and while I'm trying to order, the cashier, as I'm talking to her, answers the phone. Right in the middle of me trying to order. Now, I've never had serious complaints when eating out, other than slow service or something like that, and I've never complained, because I like to think of myself and pretty easygoing. Im certainly not demanding. But between both the cashier and Antonio treating me and my friend very unprofessionally and rudely, we walked out. I've never walked out of a place like that and I've never been that angry about rude service. And, really, I have no idea why I received such rude, unprofessional service. I just asked about the special and another dish. That. was. it. And, seeing here on Yelp, apparently I'm not the only one with complaints about their service. Given the awful service here, there's no chance I would consider going back.
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