My entire experience at JINYA was quite disappointing. First of all, I arrived at around 8pm on a Saturday and was seated next to the window next to a couple that was constantly making out. Given that there were so many other empty seats, I found it weird that the waitress chose that seat for me.
There were only two "main" items on the menu--spicy chicken ramen and karaage ramen. The other ramen were on the side. I got the tonkotsu pork ramen. I also ordered a glass of water but it didn't arrive until 5 minutes later.
Now onto the ramen. The portion was very small; there was very little noodles. The broth was okay but it was only lukewarm. There was one piece of meat and one whole egg. The entire bowl of ramen seemed like it wasn't well prepared.
During my dining, I put my chopsticks down to use my phone. A waitress immediately came over and wanted to clear my table. There was nobody lining up; I didn't know why she was trying to rush me out. The small bowl of ramen cost me more than $16 after tax, which is much more expensive than other ramen stores.
I wouldn't recommend JINYA since their ramen is expensive and not up to par, and their service isn't either.