Very long wait. I wasn't impressed with the crab or crawfish. The sauce was very flat and one dimensional tasting. It was very very oily. Similar to you taking a piece of shrimp and adding cheap oily hot sauce to it. The seafood itself was good quality but you're eating pretty much boiled seafood so the sauce is important. I really didn't see the appeal. I was surprised it was so packed and crowded. We waited for an hour. I love seafood but I was just not impressed. I've been to New Orleans twice and New York 3 times. There's no competition. Maybe I was expecting too much. They don't give you gloves or handy wipes either. Customer service was very nice. It's probably just me.
I recommend The Boil in NYC, Chinatown instead. That sauce is amazing that you will want to drink it and lick every last bit. It is mind blowing. Very similar concept as The Boiling Crab but at a different level in regards to taste and quality. Also, they give you gloves and handy wipes.