I'm done with this place. Not only did they fail to tell us about a "Sunday pick up fee" over the phone, then surprise us with a larger bill, but they also forgot to have someone working during those Sunday pick up hours(4p to 6p). None of this was made better with their off the hook phone number.
We waited in the heat for over two hours with a few other couples waiting to pick their animals up, having to call other animal hospitals just to make contact to one of the employees of this one.
Finally, someone was contacted, and they got there around 6:30pm. You could tell that my dog wasn't let out all day, because he smelled like urine, and he never pees in his crate at home.
I'll never come back to this place.