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| - Pointe in Tyme is a very attractive large restaurant set in one of Phoenix's many fine resort hotels. My wife and I had dinner there on a Saturday evening at approximately 6 PM. We were promptly greeted and seated at a large banquette. We did note that the restaurant was quite full. A very friendly waitress arrived promptly and took our order for our appetizer and a drink. She complimented us on our choice of calamari and said it was one of the chef's specialties.
The calamari arrived after a ten minute wait but we rejected it as it was tough and chewy. When we rejected it, the waitress asked if we would like to try something else and relied upon our memory of what was on the menu rather than telling or showing the menu. We selected the eggplant caponata bruschetta. Meanwhile I waited on my beverage. After another five minutes the waitress came back and said that the bar was out of Bacardi and had to go the storeroom to get some. After another ten minutes, the drink arrived, a rum and coke, with no garnishment such as lime or lemon.
After a total wait of fifteen minutes, or so, the eggplant caponata bruschetta arrived. It did appear to us as since this was a replacement order, it could have been served with a little more dispatch. The order was very good, if different, with golden raisins in the caponata which made it a little oversweet. While we were enjoying the bruschetta, the entrees arrived. Rather than returning the entrees to the kitchen to await our readiness, the entrees were dropped off at the far end of the table.(It should be noted at this time, the restaurant was staffed with wait staff, servers, a water person, and bus people, and others, moving around the dining area with great dispatch.)When we were done with the bruschetta, we had to clear the serving plate and appetizer dining plates and relocate entrees to our end of the table.
My wife had ordered the Chipotle Brown Sugar Short Ribs and I ordered the Sea Scallops. According to our waitress, the short ribs had been marinated for 48 hours and were indeed soft and tender and did not really need a knife to manage. It came with whole glazed carrots and a little horseradish mashed potatoes. My wife did enjoy all except for the carrots. The sea scallops were served with a basmatti rice and, again, a little dab of spinach. Four large scallops along with the accompaniments were served in a huge bowl with a wide two to three inch rim and appeared to be lost in the serving. The preparation and taste was excellent.
We finished our meal sharing a deep dish caramel apple pie with cinnamon ice cream and coffee. The ice cream and apples were excellent but I did think the dough was slightly undercooked and I am still trying to figure out what makes a pie "deep dish." Certainly not the plate on which it was served. The coffee was excellent.
We went to the restaurant thanks to a TravelZoo offer of $60 for $30. Our total bill including tip came to $32 (including one alcoholic drink) plus the $30 prepayment. Our (self-calculated) tip was based on the gross amount of the bill (before the credit). Our final analysis - okay but definitely not great. Not sure if the coupon affected our service. When we arrived, the staff asked if this was a special occasion and my wife replied that it was my birthday. No special action was taken by the staff.
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