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  • First off I want to say, don't go here with large group. Theres a lot of other great places to eat in the city. I planned a surprise birthday party here for my boyfriend. But the problems began weeks before our reservations. After making the reservation over the phone, I get an email containing a "contract". You have to fill it out and put down a credit card number when you have a party of 12+. I fill it out and email it back. I get no reply or phone call to tell me if they received it. I called constantly for 3 days, leaving a bunch of voicemails. Finally someone decided to pick up on the third day. They tell me they have to ask the manager but he was in a meeting. Lovely, more time waiting. Of course they don't bother calling back, so I call the next day and the lady tells me she has to ask the manager. I told her I wasn't getting off the phone just to play telephone tag, she needed to either put him on the phone or ask him herself right away. So I'm assuming she spoke to him and I had to resend the contract to his email address. Thanks for the heads up; it would've been nice if it said that in the contract. So I emailed it to him. Then they tell you you have to call the day before to confirm the number of people attending because if more then one person doesn't show up and are included in that final number, you have to pay for them anyways. Stupidest rule ive ever heard of. So if more then one person bails on you last minute, you're stuck paying for them. So I call the day before, of course no one answers so I left a message. But since it's clear they don't check their messages, I called a few hours later and actually got someone on the phone. I told her I was confirming the number of guests for my party and she asks "is it still 20?" (which was the original number when I made the reservations weeks ago) I told her no it changed to 13, I had already called earlier and left a message. Finally the day comes, and it only got worse. Me and a few of the guests arrived at 7:10, a bit before our reservations for 7:30. They tell me my table for 12 is ready. Yeah, I called and confirmed 13 but clearly they don't listen. Anyways, we sit down and wait for the remaining guests. In a matter of half an hour, 4 different people came up to tell me that we better hurry up because we only have the table till 9:30. A heads up would've been nice but clearly they don't believe in courtesy. 3 minutes before the birthday boy walks in the door, the owner comes up and tells me we need to hurry up and eat because we have to leave by 9:30. They might as well just have shoved us out the door. Moral of the story, going with a few people would probably give you the most you can get out of this place, but if you're looking to go with a large group, stay far far away. The food was probably the only good thing about my experience there.
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