Anticipating my trip to Madison to see my grandson i had no idea I would be in the AT&T store at all, having bought my new phone, charger and auto charger... and shipped them online to my home.
Well I had issues which were a little complicated to explain about low battery power when using the chargers, and I was so pleased to find Derek who had a great listening ability and was able to explain what he thought I had going on within a matter of minutes. He troubleshot for me and got me up and running by testing my wall charger as well as my auto charger. I also was able to get some phone cases cheaply which were being discontinued.
I was so pleased to have a great store nearby, helpful people like Derek and Jeff and the young woman who helped me with the cases...
Thanks to this great team for my new found phone health!!