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  • I feel like I haven't written a 5 star review in a while and well, I think REI really deserves it. I had done some research beforehand and heard that this weekend was their biggest sale of the year, being the Memorial Day sale along with their anniversary, so REI we went. One thing was on the agenda, backpacks for a backpacking trip across Europe. The store was crowded and the wall of backpacks were surrounded with people it was hard to see what was what. If I had just gotten put off by the crowd and left, well, REI would not have gotten this 5 star review but one of the REI guys, Zach, came by and saved the day. We shot Zach question after question, having never bought a pack before, with no clue of what to look for or even how to adjust the pack, and he patiently answered all of our questions in great detail and with the expertise that I can only imagine that he himself had done a Europe backpacking trip in the past. He even told us when the next sales were since we didn't need the packs immediately and had some time to shop around. Even though we walked out of the store empty-handed today, I feel a lot more knowledgeable about buying a pack and I can safely say we'll be getting ours from REI in the near future.
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