The staff at Vivacity is extremely patient and knowledgable. I must have called 5 different times with many different questions before setting an appointment and they gave me all the answers I needed in detail. They also didn't pressure me to come in for answers to my question like some other med spas/ clinic did. I wanted a lot of info before I committed to an apppintment and Vivacity was dedicated to earning my business. My appointment was fast and easy. They explained every step of my chosen wieght loss program. I have already recommended Vivacity to a couple friends