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  • Terrible Place to stay. Backed up bathtub. Asked them to fix on Thursday, same issue on Friday morning. Called front desk again. They said they would take care of it. Come back to the room Friday night and bathtub has a foot of water after taking a shower. Called front desk again. They said, "Oh you requested to change rooms, didn't anyone tell you?" No I said. Now it's 11:30pm. I just want a place where I can take a shower. My girlfriend is already asleep. Asked manager -Jennifer for assistance with no help! Sorry we are fully booked. You can move or stay in the room. I say, I just want a clean bathroom to take a shower. It's 11:30 at night, I don't want to relocate. She says, Take the other room or we can have some come up and fix your bathtub. Fine, I say, send someone to fix it. 30 minutes later, no action. I call again. She says, they can't fix it, I have to move. I've been waiting 30 minutes, to take a shower, when were you going to tell me? She says, I just found out. Can I just take a shower in the other room because my girl friend is asleep. No she says. I can't hold the room for you if you're not going to use it. Then she gives me a lame excuse like housekeeping has to clean two rooms. Duh! And it's not like you're going to be able to rent out a room with a bathtub issue. How in the world did you get to be a hospitality manager, Jennifer??? Never stay at this place again. Thanks for nothing Jennifer! F U!
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