I arrived here at 7:40 am before their stated opening time. They were already giving out numbers, but they were not calling anyone to the windows. The place filled up pretty quickly.
I was here for my CCW. If you haven't been processed for this before, you are called 3 different times, so be prepared for a lengthy wait.
I found the representatives very friendly, especially in fingerprinting and photo. They were detailed oriented and very professional, but at the same time they were cordial and nice. We joked a bit.
I really have a problem with the amount of people here. They closed the other fingerprinting location. WHY? I was number 15 in line at 7:45 am and I did not leave until 11 am. There were people STANDING because there were not enough seats to accommodate everyone. Additionally, this is a really small room, and the automatic doors were constantly opening and closing, so the heat continued to creep in. I would urge the city to reconsider closing the additional location. It's just insanity that this is the ONLY location.