well, i went back with a friend today for steak and eggs. i was this time pleasantly surprised when the manager, davin, came over to our table and apologized profusely for the previous mishap. i assured him that i would not discount the excellent service received in past for the shortcomings of one poor employee. when our check came, there was no check - just a note saying "we love you & appreciate you! thanks for returning." now that gives you a little glow, right? that genuine expression more than rectifies. i am pleased to correct my evaluation to be representative of the entirety of the staff, not just one bad actor. selah.