I was needing a simple trim and all over color to rid my hair of the bleached ends. I have done this before, using color or bleach since my hair is dark dark brown and never had a problem. It took her a little over two hours to apply the color to my hair. That sounds like an embellishment but sadly I am rounding down. After what seemed like an eternity I was led to the back so I could sit in the chair with the heat lamps. She had someone else come in while I was in the chair and I wasn't rinsed until she had finished with the other client. Then I got a blowout if you can even call it that, halfway done with parts of my hair still damp. That's not the worst of it though my hair had a weird greenish tint to it. Instead of saying I messed up she and a manager acted as if they saw nothing wrong. I paid and while I left I cursed myself for not being patient and finding a real salon.