Katy is the only person I have actually maintained a relationship with. I'm really lazy about getting my hair done and don't get it trimmed as often as I should (note - I just saw her today and haven't been to see her in 9 months!). She does such an amazing job on my hair (highlights and cut this time) and she is soooo easy to talk to. She knows that I experiment with Sun-In and other highlighting products and that I occasionally try to cut my hair myself and never makes me feel bad about it. No holier-than-thou attitude! She's so easy and just fixes my eff-ups. You can't go wrong with her. Best ever! I love Katy!!