Nice idea to have the variety but perhaps do less better. Waited ages to be served at the seafood station, completely ignored. Tried the next station, lamb shank and rosti, alas it was warm and not hot. Salads and sandwiches look great, had a great cake but more attention needed with service and hot food. I guess the standard 12% added service charge accounts for the poor service, doesn't matter how they treat you, you can't avoid paying it to get out! Shame, it has such potential, but money better spent elsewhere, many other options nearby which serve food hot and you're actually shown consideration as a customer. Overall very poor service which is certainly not worth the added 12% shameful.