This place has gone down the drain in my eyes. I used to get a cut once a month since i travel a lot. Yesterday i waited 20 minutes and was on the phone when a family came in. 2 minutes later they called one of the kids up. I walked up to the sign in sheet and they skipped me saying the family was here before me and didnt sign in. Then she said to wait 10 min and the other cutter will take me. Total bs. I walked out and and not going back. I will also be placing a call to their manager. I hate being lied to.