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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I recently moved from florida and have heard raving reviews from dutch bros but never been... Went around 8:30pm this Wednesday and was blown away by the customer service. Ive worked in a few places who prioritized customer happiness over everything but dutch bros went above and beyond. Lydia was my drive thru girl and she was so friendly and chipper that even if you were in a bad mood, you definitely werent when you left. She asked me about my day and what i was up to, related to us on doing schoolwork, had me pull up so she could describe in detail the entire menu, and was so incredible that i had to ask for her name because GIVE THAT GIRL A RAISE!! The dude running the drive thru window was equally as fabulous, they talked to me like i was a close friend and showed. genuine interest. Starbucks is great for customer service but dutch bros went 100% ABOVE AND BEYOND and i was so blown away. I work as a server up the street so i know customer service and Lydia was a total doll who left a lasting impression. I did not get the name of the guy doing drive thru but he offered me a stamp card and also showed genuine interest in me as a person and not just a customer. As a fellow service industry worker i tip my hat and let you know this is my new favorite coffee spot. your staff is more than just well trained, you can see they take joy in their work and genuinely made me feel at home. 11/10 first experience. :) thank you!
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