Steve and Irene are the most amazing people in the HVAC industry. Bar none. If you are looking at any other company, you are looking in vain. Not only did they fix my unit the very next day (albeit was an urgent, complex issue), they then followed up with my homeowner's warranty company to see if there was any way they would cover the cost of labor. Steve was extremely knowledgeable about the unit and very responsive to my texts, while Irene was incredibly caring and sympathetic to my situation and answered my frantic calls on the weekend. You can tell how much this dynamic duo cares about the quality of their work and the high level of customer service they deliver. I HIGHLY HIGHLY HIGHLY recommend Steve's Ultimate Air to anyone who is needing service on their heating/cooling unit.