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http://www.openvoc.eu/poi#funnyReviews
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  • I have been to the 'New Look' store three times now. It is the most 'un-apple' experience ever. Confusing, frustrating, unorganized. People walking in through all doors, some have associates there some don't. People mushed together from two lines while out of nowhere another Associate shows up and randomly picks someone to help. I finally make it to the front after :10 minutes, Apple Associate: 'Well we're busy now can you walk around the mall for three hours till we text you'? Me: Uh, No how about tomorrow ? Apple Associate Nope. My next opening is Friday (4 days from now) Me: 'Seriously'? Ok put me on the list and text me'. Ok. I leave the mall then return 3 and a half hours later to wait on the unorganized line for :10 more minutes. Apple Associate: 'ok just go over there and sit on those boxes and someone will come to you'. Me: ok so I go sit down with other confused people. And the guy says; ' ok we are getting ready for this class on this remote control Star Wars robot'. Me: I have a technical problem with my phone. Apple associate: it's ok someone will help you. :10 minutes goes by and I'm frustrated. I flag down an associate who looks like she lost her customer. Me: can you help me? Apple associate: sure, I'm with someone but, what's your name? Me: my name. Apple associate looking around: ok what's the problem? I just can't believe what happened to this company. It's stunning.
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