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  • I went here COMPLETELY unaware that it was a Chicago Bears bar. Regardless, I came to meet a friend and watch the Texans/Patriots game. On a dozen large TVs, only the Bears game was being broadcast. So, I flagged down a waitress and asked about my game and she pointed out a small television up in the rafters that had my game playing. Annoying, but, I grabbed a barstool on that side of the bar area, ordered an iced tea and hunkered down. Cue the ending of the National Anthem and that ONE television gets changed to the Eagles/Giants game on a customer request. I flagged down another waitress and asked that it be changed back. A manager actually had to be called over and they deliberated for a good few solid moments before they pointed to the only other small television located in the rafters on the OTHER side of the bar where they would turn on my game. The other side of the bar that had no seating left. So, I asked the waitress how much I owed for the iced tea that I hadn't even touched so I could just leave. This would have been the key moment where they notice that there's a non-alcoholic drink still in the same place where they placed it for me and just waved me off with a smile. Nope. Instead I got a shrug and..."I don't know. Three dollars?" I placed a five dollar bill down on the bar and immediately left. I come to this location fairly often outside of football events, which is why I thought it would be a good place to view my game. Not only was I seriously wrong, but I won't be back AT ALL. They've lost a repeat customer. At the end of the day, this is still a PTs and has the customer service to back up the name.
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