We live in the area and are used to go have lunch there on Friday. About a couple times a month we also go have dinner. They recognize us as regular. It is usually good except once once in a while when my husband's steak comes undercook. Bloody is NOT medium well. I order chicken because who can mess up chicken, right?
The manager comps his lunch every time it happens, although we never asked for anything.
But we stopped going because it makes me uncomfortable.
Today, we had some shopping to do in the area and we decided to give it another shot. My husband promised he would not say anything...
I felt totally unwelcome. Our waitress was unpleasant and sarcastic. The manager himself brought our plates and insisted my husband checks his meat. I bet he has his photo in the kitchen ;)
Overall the atmosphere was hostile and I left with the clear impression that we were not welcome. Bottom line, we won't ever go back to this unfriendly place and will take our business elsewhere.
If you plan to go there, just know it's kind of a hit and miss with both the food and the service. At times, the food is good and/or the service great. Other times, food is less than average and/or the service lousy. I do not think the place is dirty, except for the bathroom.