My boyfriend and I purchased the groupon special for the 50 min botanical facial. We had very different experiences. My facial with Treaty was excellent. She used hot towels, massaged my neck, arms and hands, legs and feet too! She had an excellent touch and technique. My boyfriend had Windy. When I saw him after his lotion wasn't rubbed in and he still had exfoliant beads all over. He said no hot towels were used on his face only on his arms. He had no foot massage and felt like there was product in his eyes. He's had numerous facials in the past and said he received better service in schools before. I'm sad he didn't enjoy his experience as much as I did. On a side note the music for relaxing was BLARING!! I'm sure to cover the noise of the salon. Overall just ok. I see why service protocols and standards are so important, as our services seemed totally different.