This is purely on their lack of flexibility regarding football games on Sunday. The place was mostly empty. Lots and lots of TVs. We wanted a particular game on a larger TV. We asked for it in an area of the restaurant where there was NO ONE ELSE. I am talking not a soul Their answer; the manager set the games for each TV, he is not here and I cannot change them (assistant manager). My friend and I left and went to Monk's. Customer service folks....customer service. We will not be returning!