The Doctor was great! She understood my pain and was very kind. Her staff... well not so much. It's a shame that they are ruining the Doctors name. I have gone there two times to get a note because I missed work one day. The first time the lady at the front said I couldn't get one with out a visit. She didn't even bother to look me up, she just assumed. Then after explaining I had gone in for a visit the day before she said her computers were down and asked me to leave and come back later. How is an urgent care functioning if the system is down? There was another lady waiting so the receptionist started getting nervous and just didn't have the customer service skills necessary to handle the situation. The next day I went back and showed them proof that I had been there. Once more they were too busy to help me out. They asked me to come back. Just like their time, my time matters! Avoid this place! Once they receive your money they no longer give a crap about you.