Delivery Disaster ... again and again.,
On Monday I ordered delivery to a neraby hotel. After an hour and twenty minutes, I called and was told the order had not gone out yet, but would soon. And it did. And the food was very good (veal parm).
On Wednesday at 4:30 PM ... I figured that I'd order again, and early. The nice lady said the food would be here in 45 minutes.
At 6:00 PM ... no food. So I called, and was told that that they had called me twice and got no answer (this is a lie) and that they forgot to write my room number down. Okay, I was then careful to provide my telephone number again, and my room number, and was promised a call back when she found the status of my order.
At 6:30 PM ... no call and still no food after 2 hours! Called back and Ron said there was a lot of confusion with another order, but that the driver should be here an minute with the order. And he did arrive ... 5 minutes later. Cold!
Are you kidding me? This is the most ridiculous example of repeated incompetence that I've ever witnessed!