I live near the Arboretum and probably drive past 15 other nail salons on my way to Apple. The drive is worth it because this place is the best! The salon is clean, you are always greeted with a smile and when you sit down they offer you a beverage. They take their time and I've never left disappointed with my manicure (acrylic pink and white) or pedicure. Kevin is great but I've also had others do my nails and they always turn out beautiful. Apple isn't just my 'go to' salon, it's the ONLY nail salon I go to!
As for the FEW negative reviews...Apple puts customer service first so if anyone were to voice a complaint I honestly have a hard time believing Apple wouldn't do everything in their power to make it right.