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| - Appointment was for hearing and possible cleaning for ears
I went to my appointment to check for blockage/cleaning of the ears, as I have tinnitus in one ear and both ears felt full.
They did a full hearing test, checked my ears and saw nothing, did not need ears cleaned out (have had it done before, and it usually takes the fullness feeling out and a bunch of build up out.) Was told I needed hearing aids, had a consultation two weeks later with the audiologist (not sure if that was the term). She said, no hearing aids needed for hearing, the hearing is normal except for the right ear with the tinnitus can't hear high pitches, can give you a sound hearing aid (not right terminology but don't remember or get a sound machine to help sleep at night), chose the sound machine, as I can not afford $2000-4500 hearing aids.
Back to the initial appointment, I have a self pay insurance plan, before making the appointment I make sure they accept it and asked for the discounted self pay amount, was told $165 and then made appointment. I paid $165 for the office visit as that is what I was told the total cost would be, they take the payment before you see anyone too.
I got a bill for another $245.08 due immediately. Left a message for their billing department, still waiting. ... they returned my phone call, said that the bill was sent out before the adjustment was made. They were to adjust the bill and send to me via email.
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