I normally don't have a hard time with my nails nor do I ever break any but I tried this place out with my cousin and she got hers done by Elaine who did a great job on her but with my nail lady (which who never told me her name) did a horrible job. By the second day I broke my thumb nail & it just fell off out of no where. I went back to get it fixed then the day after that I broke two nails while driving???? They just fell off. So I called & Elaine said to come in & she'll fix them. I never went back it is such a far drive from where I stay but she could've offered a new set especially since about 3 nails broke in 2 days. I did not go back, what was the point if they were going to keep on breaking? A waste of $40 I ended up just taking the nails off. So sad because I thought I was really going to love this place.