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  • For the longest time I liked this bank. I wanted to goto a credit union due to issues with a big bank. I wanted to be treated like a person, not a number. This was just under three years ago. Then it went down hill fast. In December the bank renamed from Desert Schools Credit Union to Desert Financial Credit Union. This transition was supposed to be smooth, nust a rename but not a buyout, but it wasnt. App issues caused me to unknowingly overdraft several times over with no alert, until I checked my account. I had savings and somehow overdraft protections were not in effect and my savings could have easily covered the overdrafts. I feel like this change was deceptive and a step from credit union to bank. I am looking to close my account really soon.
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