went in for the 4th time this past weekend, worse experience ever. There was HAIR in my CRISPY BEEF and the manager /maitre D responded with " oh well its just some extra protien" and laughed. when he realized it wasnt funny he left and brought us another cold dish. is that really how you get treated with a 600 dollar meal? we were just done having dinner with all the food on the table ( group of 6 ) when the waitress comes by and leaves the check to one of the girls on the table! this is a 5 star restaurant, why not clean out the table first? we told her to come back when she had cleaned off the table and she rolled her eyes. once she came back she laughed and dropped it off. As a vegas local and my wife being in the concierge industry who frequently makes reservations for this restaurant we now have the worse feedback to give about the restaurant! not even an apology for a hair in our crispy beef, just a laugh, and nothing was taken off the bill. when I called today to get a name and number of a manager they said they couldnt give that out via phone. seriously? you want me to go in person and ask for it and share my two cents? because I will.I highly suggest someone at Mr. Chow reaches out to me.