I have had a couple mediocre experiences at Arizona Animal Wellness Center, but I have found it really depends on which vet you see. I have been greatly impressed with Dr. Ford. My kitty, Morgan, has feline asthma and Dr. Ford has been instrumental in obtaining a diagnosis and getting it under control with both conventional prescription medications and holistic/natural supplements. The office calls every couple weeks and checks in on Morgan and her treatment and if the tech is the one calling and doesn't have an answer for any of my questions, she gets Dr. Ford to call me back ASAP. I really appreciate Dr. Ford's approach to veterinary medicine, including naturopathy and limiting of unnecessary vaccinations. I will note, however, that Arizona Animal Wellness Center is by no means the cheapest veterinary office in the Valley. That said, I am comfortable enough there to question recommended treatments and work out a plan that is both within my budget and beneficial for my pets.