I visited the restaurant on Gilbert Rd and the food was disgusting! I ordered it To-Go. I ordered a Chicken Parm Sandwich with a side of french fries. The french fries were cold, hard, burned, dark brown, and stale. When I called the restaurant about it, all they said was "oh I'm sorry, I'm saw him cook those fresh so I'm not sure what happend." Not even a "let us re-do those for you", nothing! So I bit into the chicken parm sandwich and the first couple of bites were fine although I was expecting way more flavor! Once I got to the bottom of the sandwich, the chicken was completely overcooked! The meat was so tough I can hardly get through it. I would have completely thrown this meal away if I wasn't so hungry. I go through what I could but I definitely wish I could speak to a manger and get my money back!