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| - I dread going to shop for a new or used car - especially when the one I want is not available from a private seller and I have to go to the dealerships. Despite a career in marketing and sales and experience as a negotiator putting together large business deals, I prepare for a car shopping trip like I'm going to war. I do my research, conduct a detailed pricing analysis, and strap on my armor before heading out to thrash used car sales guys.
I had a very different experience yesterday in purchasing a car at CanAm Imports - a smaller business that specializes in higher end, late model used cars. Brian, the owner completely changed my perspective around buying a used vehicle from a dealer. As a result, I strongly recommend his business for a multitude of reasons.
First, there are no high pressure, dumb sales tricks being performed at CanAm. Instead, you'll receive laid bad and honest service that is focused more on ensuring your satisfaction than extracting cash from everyone that steps foot in the door. Even if they don't have the car in stock that you're looking for, Brian will locate the right one through his network and provide options. However, the thing that really sets him apart from the big dealers is that he prices the vehicles for what he's actually willing to sell them for - and not in the faux manner of a CarMax. While certainly market conditions will ultimately have the greatest impact on price, I can't imagine finding a better deal anyplace else. Last point - the process to finalize the financials, complete paperwork and drive away took less than 20 minutes.
I know there are honest, big dealer salespeople out there trying to make a living in an upfront way. Just avoid the lots with 20 bored sales guys sitting out front smoking cigarettes like hyenas around the water hole. Go give Brian at CanAm a try. BTW - If the Yelp fraud engine or my fellow Yelpers doubt the authenticity of this review, send me a message. I'm happy to stand behind my comments and provide the same recommendation via phone.
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