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  • GO ELSEWHERE!!! HORRIBLE EXPERIENCE,TERRIBLE MANAGEMENT...(If they can even be found)! EVEN WORSE CUSTOMER SERVICE! NEGATIVE STARS DESERVED!!! I booked a package deal on cheaptickets and ended up with this company. When I got to the dollar area the line was so long. You would assume they would have a separate line for ppl with reservations. Anyway, I was number 49 in line. An hour and a half later I am STILL IN LINE writing this review. As long as this line is why in the world would they only have 2 out of 10 people working?!?! All the while a third person comes and goes I guess to give them a "break". Frigging ridiculous! They need to learn how to move with a sense of urgency, put some pep in their step, and hurry the %&$ up. In addition to all of that they still charge a ridiculous a $350 hold. After waiting forever I finally go outside to get my car and guess what?...They don't have any. They tried to offer me a minivan or a mustang, seriously? I told them no and that I had been waiting forever so I ended up getting an SUV for the same price. That is the only positive from this experience. I will refrain from this Dollar location, its too much hassle.
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