I haven't had any new piercings in the last 7 years, and even then it was just my ears. Then last night I decide to finally get something I've been wanting for the past decade. I showed up some time between 8:30 and 9 PM, was greeted right away, and was made to feel comfortable from the get go. My piercings were done by Jacob, and he was fabulous (super professional and very friendly). As of right now, I couldn't be happier with them, and look forward to getting my next piercing there :)