I would highly recommend Megan B. for highlights. She does an amazing job.
I think they need to work on the front office staff. The blonde lady at the front desk that collects payment is extremely rude. I'm still contemplating going back, just based on my experience with this lady. I don't think the hair stylists should hang out at the front when they are not busy, it doesn't look professional.
The young gentlemen that cleans that salon was nonstop cleaning, he sure does a great job. Based on Megan and observation of the cleanliness of the salon, I've rated this salon a 3, which takes the front desk ladies rudeness into account.