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| - I've been here several times before and I would've given them four stars each time. Yesterday, not so much. Got there around 1:30pm with my niece and we were seated right away, and the hostess brought us a soda and an iced tea. A bus person then brought bread. So far, so good. Unfortunately it was about 10-12 minutes before we saw a server. She apologized for the wait, and took our order. I asked her for sweetener for the iced tea, which had been sitting in front of me all this time. She left to place our order and didn't come back. I figured I'd just go up to the bar and ask for sweetener, since the server was pretty busy. I tried asking the two servers who were at the bar, as well as the bartender, all three of whom completely ignored me. I went back to the table just as our server returned with the sugar. We got our food within a reasonable time, both of us having ordered the Bang Bang Shrimp Tacos. The shrimp was only lukewarm, appeared to have been slightly under-cooked and was drowning in the sauce. I was going to say something about it, but the server never came back to ask how things were, so I just sucked it up, ate one taco and left the rest because the shrimp were skeeving me out a bit. Finally caught her attention to get the check, but unfortunately, she never did inquire about our satisfaction with the meal -- just asked if we wanted boxes to go, which we declined. Honestly, since she saw we were done eating, with each of us having left 75% of what we'd been served, shouldn't she have asked whether everything was OK? Granted, the kitchen was slammed that day because there was a group of about 20pp in the same room at the same time. But since our server was not serving THAT table, I'd expected a bit more in terms of the service. The kitchen seemed to have just thrown it together just to get it out.
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